We recommend feeding your pet a low-residue diet and ensuring they are well-hydrated. Withholding food from 9pm the night before and water from 6am the morning of the procedure. Ensuring they’ve had a short walk the night before and morning of the procedure is important for their comfort . Detailed instructions will be provided upon booking.

Pets with chronic illnesses, mobility issues, or declining health can benefit from palliative care. Signs include decreased appetite, mobility difficulties, and noticeable discomfort.

We use a multimodal approach, combining medications and therapies tailored to your pet’s specific needs to ensure effective pain relief and comfort.

Our team will guide you through quality of life assessments, helping you evaluate your pet’s condition and make decisions that prioritise their well-being and dignity.

Dental disease can lead to bad breath, pain, infection, and tooth loss. Poor dental health can also cause systemic health issues. Regular dental checks and at-home care help prevent these problems, ensuring your pet stays healthy and comfortable.

Yes, our equipment provides highly accurate results for routine and emergency diagnostics. For more complex tests, we partner with trusted external laboratories.

Most results are available within the same day, often within an hour, enabling us to act promptly on your pet’s health needs.

In some cases, such as when the pet needs to remain completely still, mild sedation or anaesthesia may be required. This is always done with your pet’s safety and comfort in mind.

We recommend a dental check every six months to monitor oral health and address any issues early.

Yes, when combined with regular dental check-ups. We can recommend the right treats for your pet.

Yes! Regular brushing is one of the best ways to maintain oral health. Ideally, aim for daily brushing, but even three times a week can make a significant difference. Our team can guide you on techniques and recommend pet-safe toothbrushes and toothpaste.

Look out for bad breath, red or swollen gums, difficulty eating, drooling, and discoloured teeth. These may indicate plaque buildup, gum disease, or other dental issues.

Yes, even with at-home care, professional cleaning is essential to remove tartar and address issues below the gum line that brushing can’t reach.

Our dental cleaning involves a full examination under anaesthesia, tartar removal, polishing, and any necessary extractions. We also use dental radiology to check for hidden issues.

X-rays are commonly used to diagnose fractures, joint problems, gastrointestinal blockages, breathing abnormalities or abnormalities in internal organs.

In some cases, sedation or anaesthesia is necessary to ensure your pet remains still for clear imaging. This is always done with your pet’s safety and comfort in mind.

In-house imaging results are typically available the same day. For specialist imaging or complex cases, results may take 24–48 hours.

Yes, we partner with specialists who provide advanced imaging like detailed ultrasounds or endoscopy, ensuring comprehensive care for your pet.

Absolutely. Our imaging equipment is designed to minimise radiation exposure, and we take all necessary precautions to keep your pet safe during the procedure.

Your pet will need a series of vaccinations starting at 6–8 weeks of age, followed by boosters. Our team will create a personalised schedule for your pet.  View more information here on the specific vaccinations for each pet, along with alternative options.

Puppies and kittens are especially vulnerable to parasites like worms, fleas, and ticks, which can impact their growth and overall health. Early prevention is key.

Yes, our team will guide you in choosing the right food and feeding schedule to support your pet’s growth and health.

Our veterinarians are here to address any concerns you have, from unusual behaviour to changes in appetite or activity levels.

You can begin socialising your kitten at home with family members as soon as you bring them home. However, to protect them from diseases, it’s best to avoid exposure to other cats until they’ve completed their vaccination schedule at around 14-16 weeks of age.

Kittens need high-quality food formulated for growth. We recommend feeding your kitten 3-4 small meals a day. As they grow, we’ll guide you on adjusting the feeding schedule and portion sizes to ensure proper nutrition.

Start brushing your kitten’s teeth early using a pet-friendly toothbrush and toothpaste. Regular dental care helps prevent issues like plaque and gum disease. Our team can offer advice on dental products and routines for your kitten.

It’s ideal to bring your kitten in for their first vet visit as soon as you get them, typically around 6-8 weeks old. This visit will include a health check, vaccinations, and advice on nutrition, parasite control, and socialisation.

It’s best to wait until your puppy has completed their full vaccination schedule at around 14-16 weeks of age before introducing them to public parks or other dogs to ensure they are protected against common diseases.

Puppies should be dewormed every 2 weeks until 12 weeks of age, then monthly until 6 months old, and thereafter every 3 months.

Puppies require a balanced diet formulated for growth. We recommend feeding them 3-4 times a day, adjusting as they grow. Our team can provide specific dietary recommendations based on your puppy’s breed and size.

Consistency is key. Establish a regular feeding and potty schedule, use positive reinforcement, and be patient. Our team can offer guidance and resources to assist with housetraining.

We recommend biannual check-ups for pets aged 8 years and older. These frequent visits allow us to monitor their health closely and make adjustments to their care as needed.

Look out for changes in mobility, appetite, behaviour, or weight. Increased thirst, difficulty climbing stairs, or visible discomfort may also indicate age-related health concerns.

Provide a comfortable resting area, ensure a balanced diet, and encourage regular gentle to moderate exercise to keep your pet active. Regular grooming and monitoring for changes in their health are also important.

Dental disease is common in older pets and can lead to pain, infection, or systemic health issues. Regular dental checks and cleanings are essential for their overall well-being.

Yes, supplements like glucosamine, chondroitin and omega 3 fatty acids for joint support or for coat health can benefit older pets. Our team can recommend the best options based on your pet’s needs.

Yes, under Queensland law, all cats and dogs must be microchipped by the time they are sold or reach 12 weeks of age.

Microchipping is quick and causes only minor discomfort, similar to a routine vaccination.

We can scan your pet’s chip and provide details of the registered database. You can also use online tools like Pet Address to verify and update your information.

Faulty chips are rare, but if detected, we can replace the chip to ensure your pet remains protected.

Yes, we can guide you through the process or provide forms and stat decs needed to update your pet's information.

While a microchip is a permanent identifier, we recommend a collar tag with your contact details for immediate identification.

Triennial vaccines (C3) are registered to last for three years and protect against core diseases, while annual vaccines protect against Canine Cough, Leptospirosis, and Heartworm.

Cats require annual boosters to maintain immunity against cat flu, but feline panleucopaenia can be boosted every three years if cats are at low risk of contact with other cats.

Yes, titre testing is a simple blood test that helps minimise unnecessary vaccinations while ensuring your dog’s immunity is sufficient.

A C3 vaccination will be administered to restore immunity.

Yes, life threatening diseases like Parvovirus and Distemper are highly contagious and can be transmitted via indirect contact, such as on clothing or shoes. Dogs from 6 weeks to 6 months of age are the most vulnerable but unvaccinated older dogs are at risk too.

Look for signs such as redness, discharge, cloudiness, squinting, or frequent pawing at the eyes. If you notice these symptoms, book a consultation promptly.

Dry eye occurs when tear production is insufficient, leading to discomfort and potential vision loss. It is managed with medicated eye drops, artificial tears, and ongoing monitoring.

Yes, eye surgeries such as eyelid correction or tumour removal are performed under anaesthesia with close monitoring, ensuring your pet’s safety and comfort.

Yes, flat-faced breeds like Bulldogs and Pugs are more prone to issues like dry eye and corneal ulcers due to their eye structure. Regular check-ups can help manage these risks.

During annual health checks or more frequently if your pet has a history of eye problems. Senior pets may also benefit from more regular monitoring.

We recommend annual health checks or visits as soon as you notice changes in behaviour, eating habits, or physical appearance.

Frequent sneezing can indicate a respiratory issue, common in rats. Early treatment is crucial to prevent more serious conditions.

Yes, spaying or neutering can prevent unwanted litters and reduce the risk of certain tumours and health issues.

Yes, with proper anaesthesia and monitoring, rats can safely undergo surgeries, such as tumour removal or spaying/neutering.

Yes, we offer house-call euthanasia services for those who prefer to say goodbye in the comfort of their home.

If you are unable to be present, rest assured that your pet will still receive the same level of love and care from our team during their final moments.